Welcome to Reddy! These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related platforms. By using Reddy, you agree to comply with and be bound by these Terms.
About Reddy
Reddy is an online marketplace that connects buyers to verified local producers and sellers of Nigerian-made goods. Our mission is to promote local talent, creativity, and self-reliance through commerce.
Eligibility
To use our platform, you must be at least 18 years old or have permission from a parent or guardian. You agree to provide accurate and truthful information when creating an account or placing an order.
User Accounts
You may browse the site without an account.
To make a purchase or list products as a seller, you must register.
You are responsible for maintaining the confidentiality of your login credentials.
Reddy is not liable for unauthorized use of your account.
Product Listings and Orders
All listings are created by sellers. Reddy reviews listings but does not guarantee the accuracy of every description.
Orders are confirmed once payment is received.
Reddy reserves the right to cancel any order in case of pricing errors, fraud suspicion, or unavailability.
Payments
We accept card payments, bank transfers, and other secure options as listed on the website.
All prices are in Nigerian Naira (₦) and may include applicable taxes.
Payments are processed through secure third-party gateways.
Returns & Refunds
Items must be returned within 3 days of delivery in original condition.
Not all products are eligible for return (e.g., perishable or custom items).
Refunds are processed within 7 business days after return is approved.
Return shipping costs may be the buyer’s responsibility unless the product was defective or incorrect.
Seller Responsibility
Sellers are responsible for fulfilling orders, updating inventory, and responding to customer inquiries.
Any seller violating our marketplace rules may be suspended or removed.
Prohibited Activities
You agree not to:
Use the site for illegal or fraudulent activities
Post false or misleading information
Infringe on the intellectual property rights of others
Attempt to hack, damage, or interfere with the site’s functionality
Intellectual Property
All content on Reddy — including text, logos, product images, and design elements — is protected under copyright and intellectual property laws. You may not reuse or reproduce any part of the site without permission.
Limitation of Liability
Reddy is not liable for:
Product defects or injuries resulting from seller products
Shipping delays outside our control
Losses arising from misuse of the website
Your use of the platform is at your own risk.
Termination
We reserve the right to suspend or terminate your account or access to the platform at our discretion, especially in cases of fraud, abuse, or breach of these Terms.
Modifications
We may update these Terms from time to time. Changes will be posted on this page. Your continued use of the platform after changes are posted constitutes acceptance.