Reddy – Frequently Asked Questions (FAQ)

What is Reddy

Reddy is an online marketplace where you can discover and shop for high-quality, locally made Nigerian products—and also from vendors who own small-scale or medium-scale businesses. We connect you directly with local producers to support community-driven commerce.

Are all Reddy products made in Nigeria?

No. Reddy is proud to promote 100% locally made products. no doubt, Our mission is to showcase the creativity and quality of Nigerian producers, But we also assist sellers who don’t have a store to house their products and are looking for a way to expand their reach.

How do I place an order on Reddy?

  • Simply browse the product categories or search.
  • Click on the item you like.
  • Choose your quantity or variation (if any).
  • Add to cart and proceed to checkout.
  • Fill in your delivery details and pay securely.

 What payment methods do you accept?

We accept:

  • Bank transfers
  • Debit/credit cards
  • Pay-on-delivery (limited to select locations)

 Is it safe to shop on Reddy?

Absolutely. We use secure payment gateways and verify sellers before they list products. Your privacy and safety are a priority.

 How long does delivery take?

 Delivery times may take 1-7 days; timelines may vary slightly based on the seller’s location.

 Can I return a product if I don’t like it?

Yes, but only under our return policy:

  • Return within 3 days of delivery.
  • Product must be unused and in original packaging.
  • Some items (e.g., perishable goods, custom orders) are non-returnable.

 How do I track my order?

Once your order is placed, you’ll receive:

  •    A confirmation email or SMS
  •    A tracking number or status updates via WhatsApp or your Reddy account dashboard

 I’m a local producer. How can I sell on Reddy?

We’d love to have you on board!
Visit our “Join as a Seller” page, fill out the form, and a member of our team will contact you to help you set up your shop.

Does Reddy have a physical store?

No, Reddy operates 100% online to make shopping easy and accessible. However, we occasionally host pop-up markets—follow us on social media for updates!

Can i buy and resell?

Yes. Most of our sellers offer wholesale discounts. If you’re interested, contact us via WhatsApp or contact vendor, info is available in the vendors page.

Who do i contact if i have an issue with my order?

You can reach our support team:

  • On WhatsApp
  • By email: Contact@reddy.com.ng
  • Or through the chatot on our website

We’ll respond within 24 hours or less.

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